Currently, Livestream is indispensable for traders. During the livestream process, you need to close orders before delivery, this process in ModunSoft automatic Live Stream closing software called ORDER POOLING helps you not lose time savings and can deliver goods quickly …
Considering that you do multiple livestreams before delivery so there may be a shopper in two different live streams , that person will have two orders. Therefore, it is necessary to combine orders with the same customer to close orders by phone, consolidate, pack and deliver.
In the software, the order consolidation feature comes with closing orders by phone, that is, during order pooling combined with phone calls to close orders.
For the avoidance of doubt, we would like to distinguish the term “closing order” in the following two cases:
- Closing an order during livestream means creating an order when the person comments on a purchase (which happens first).
- Closing by call means confirming with the customer whether to buy, what to buy, and updating the correct information (which happens later).
Livestream sales is an effective business form of many online shops. The product is introduced most intuitively, interacting directly with customers to improve the closing rate. However, shop owners often have difficulty in aggregating comments/inboxes to get customer information. It takes a long time to review comments on the live stream, it is easy to miss and confuse orders. Even when it came time to check the comments on the livestream, the competitor had already robbed customers or customers who bought from another shop. Therefore, many shop owners are interested in automatic livestream closing software.
In particular, in case customers comment on the livestream without timely feedback, advice or order, they may never visit the livestream or buy from your shop. Many fastidious “gods” also leave negative reviews on the page, affecting the reputation and brand of the shop.
All of the above problems will be solved by OCM – Automatic livestream closing software and multi-channel sales management, adding new features: automatic order creation to help online shops both livestream and close orders, save time, increase sales efficiency.
Simple Livestream is also software that supports Facebook live stream to sell online more effectively, the advantage of